A video of SAP Business One product KB1PMOS (Project Management Office Suite). The focus of this video will be to cover the topic of Support Tickets.
The customer can submit a support ticket online which will automatically synchronize with SAP Business One allowing you to generate reports and invoices based on the support ticket.
If you’re an SAP Partner KB1PMOS comes with an add-on you can install at your customer’s location. This add-on will allow submission of support tickets directly from SAP Business One.
The customer can retrieve status updates, view any notes and track the progress of the support ticket all inside of SAP Business One.
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